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Testimonials

What Our Customers are Saying
  • I am so happy I joined the MW Club!
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    “I am so happy I joined the MW Club! Marlon is great, very nice, very very pleasant, knowledgeable, fantastic, and has a exceptional personality!”

    Luis J.

  • Top notch service and friendly folks.
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    “Our AC went out on a Sunday afternoon....I was dreading having to wait until Monday to have it repaired. Found Mitch Wright online and they are available on Sundays. Called them up and they had someone out here to fix the AC in a short time. It was a temporary fix because he did not have the right part to make the correct repair. Andre' came back the next day with the correct part and repaired it correctly. He even cleaned the outside unit and check the inside unit as well. I would highly recommend them for all your AC and plumbing needs! top notch service and friendly folks.”

    Robert G.

  • They fixed the problem somebody else did not fix.
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    “Jeremy and Chase were great. First of all, they fixed the problem somebody else did not fix. He talked us through each step as he did troubleshooting and then as he fixed the problem. He went out of his way to clean up the mess from the water damage as he unclogged the drain and cleaned up the mess in the shower that was tied to the same drain he was cleaning. He gave us some other recommendations as well for the future to keep things good.”

    Rick M.

  • Andrew M. was very professional and helpful.
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    “Andrew M. was very professional and helpful. My family has always used Conway for our heating and air needs but Conway was unavailable the day we needed them so my husband did a Google search and you guys popped up. And let me say we have never been so informed on things we need to do until Andrew M. came thru.”

    Corry R.

  • He has always been very efficient and honest about his findings.
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    “Wes has been coming out for 3 years for my seasonal maintenance. He has always been very efficient and honest about his findings. This year, unfortunately, my air conditioner quit working and Wes recommended replacement because of its age and the list of costly repairs. Mitch Wrights installers (Brandon & Johnny) got straight to work from start to finish. I was tickled to death with the result. Pierce pumped the guys up to be prepared fr my install so that everything ran smoothly. I appreciate the wok Mitch Wright completed at my home. Very professional. The men worked efficiently.”

    William R.

  • They went above and beyond
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    “I had a wonderful experience with Mitch Wright Air. I highly recommend working with Joe H or Dalton. They went above and beyond in the job I needed them to do, even using materials that were not made to fit, yet they made everything work perfectly and look great. I really appreciate all of their hard work.”

    Alex

  • Andre was very professional and very helpful.
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    “Andre was very professional and very helpful. He explained each thing he was doing and why. He got my air working very quickly and was patient when I went through which coupons I could apply. I appreciated his help he gave with a smile and easy attitude, as well as how quickly he was able to restore my air!”

    Alicia K.

  • Mitch Wright has some of the best service personnel in the industry.
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    “Randy H. and Miguel they had to repair some ceiling work and install pump under my sink. Both guys are some of the best as usual Mitch Wright has some of the best service personnel in the industry. His men and ladies are all very knowledgeable and know their product.”

    Whitney C.

  • It has been a pleasure doing business with Mitch Wright Plumbing, Heating and Air and I wish all companies provided this level of customer service. THANKS!
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    “I could not be more impressed with the service I received from Jeremy last week. He came out to fix a faucet and went out of his way to hunt down an obscure part to rebuild my faucet rather than having me replace it (and then all of the others in that bathroom to match). He was polite, professional, courteous, and left my bathroom as clean as it was when he got there. It has been a pleasure doing business with Mitch Wright Plumbing, Heating and Air and I wish all companies provided this level of customer service. THANKS!”

    Kristen D.

  • I literally could not have asked for a more smooth process.
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    “I manage an extremely large Apartment Community that unfortunately had an underground water main line bust leaving an entire building without water on a labor day weekend. Jeremy was more than informative keeping the communication open to not only me but my residents as well. My residents are VERY important to me and my biggest concern was to make sure they were not without water for more than a couple of hours during this process that required trees being taken out, elbows replaced, backhoes brought in and meters replaced. He worked until dark Sunday running hoses from one building to another to make sure my concern was a priority. My residents not only had water, they had full water pressure all while making the repair that finished Monday mid-day. (Labor Day) I literally could not have asked for a more smooth process, appreciate his communication and look forward to building a great standing relationship with Mitch Wright Plumbing!”

    Rachel B.

  • They do a wonderful and professional job.
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    “I always use wright plumbing for my plumbing needs. They do a wonderful and professional job. Thanks for being good thur thru the years.”

    Betty M.

  • He is very friendly and down to earth.
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    “Chase was nice and was helpful when he arrived to diagnose the problem. The ladies I spoke with on the phone were friendly and professional and showed empathy when I was talking with them. I appreciate Jeremy coming nu to check on my house and family on a Sunday. Randy was awesome this time as he was last time he worked on my house. He is very friendly and down to earth. He explained everything to me and keep me in the loop as to what was happening during my repairs. I appreciate his professionalism and I was very pleased with the whole process which was very stressful for my family and your staff helped alleviate the stress. Thank you!”

    James W.

  • Good customer service is hard to find these days. I found it with Mitch Wright!
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    “Good customer service is hard to find these days. I found it with Mitch Wright! Before my water heater blew up, I called 2 other reputable plumbers. One said they were too busy and the other never returned my call. After my water heater blew up, I called Mitch Wright. Leigh Ann answered the phone, sent Joe to my house in 30 minutes and before Joe left, Michael and Dalton were there to replace it. The price was a bit high, but I got what I paid for.”

    Chris B.

  • Knowledgeable, kind and communicative.
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    “Jeremy C. is a remarkable fellow...knowledgeable, kind and communicative. Mitch W***** is so lucky to have him on staff. He is attitude and work ethic are tops. What a keeper! I trust his judgment implicitly. Always a pleasure to have him assist us. God bless him.”

    Monica and Felipe L.

  • They explained each part of the process and did a very professional job.
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    “The two gentlemen that came to my home and fixed the outside faucets as well as replacing plumbing in the kitchen were both friendly and efficient. They explained each part of the process and did a very professional job. Thank you for correcting both problems quickly.”

    Susan

  • I had a wonderful experience with Mitch Wright Air.
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    “I had a wonderful experience with Mitch Wright Air. I highly recommend working with Joe H or Dalton. They went above and beyond in the job I needed them to do, even using materials that were not made to fit, yet they made everything work perfectly and look great. I really appreciate all of their hard work.”

    Alex

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